Dial-Gate from Dialexia is an example of a rich, highly customizable VoIP softswitch that is specifically designed for the rapidly growing SIP communications market which VoIP software provider Dialexia is looking to tap into.

This VoIP softswitch market is targeted at small to medium-sized enterprises.

An open SIP standards-based platform, Dialexia Dial-Gate operates as a stand-alone VoIP softswitch. It boasts the kind of advanced features that were only available with costly proprietary PBX-based telephone systems before the VoIP softswitch.

The flexibility of Dialexia Dial-Gate makes it an effective method of providing an integrated control point for various telephony services, and is completely interoperable with the industry's leading phones and equipment.

Dialexia has designed the VoIP softswitch with such elements as the SIP proxy, registrar & presence server dial-manager and the SIP IVR server Dial-Media, allowing real-time communication over IP networks.

Simply put, Dialexia’s Dial-Gate assists the call/voice establishment, enabling VoIP softswitch features like seamless voicemail and media services.

Thanks to Dialexia, companies can effortlessly install and administer the fully scaleable VoIP softswitch application.

Dialexia’s VoIP softswitch system boasts high-quality voice, and grants users interactive tools that can help them to increase productivity and save money and time, not to mention improve the quality of customer service.

Brian Solomon is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Brian Solomon’s  columnist page.