As Voice over Internet Protocol (VoIP) continues its surge throughout business, as well as a significant spurt in personal use, the growing popularity is ensuring the technology continues to improve the way people communicate.

And a key technology driving stability and innovation is Dialexia’s VoIP softswitch.

The Dialexia VoIP softswitch is designed to make quality VoIP possible by working in conjunction with other devices on the network. The software platform the Dialexia VoIP softswitch uses is a computer system to connect phone calls, and the VoIP softswitch also allows optimization of the Dialexia VoIP network.

Unlike the traditional telephone system—which used hardware switchboards—the Dialexia VoIP softswitch routes calls using software.

The Dialexia VoIP softswitch also quickly facilitates protocol conversion, access to the PSTN, and connections to other IP networks in a bid to enhance IP infrastructures.

When someone places a VoIP call, the Dialexia VoIP softswitch through its programmed routing abilities, searches for an available VoIP gateway or domain to place call to the PSTN, and then connects one end point with another.

The Dialexia VoIP softswitch also solves the problem of complex transcoding schemes and enables calls to easily pass through networks.
 
The VoIP softswitch controls the sets of media gateways deployed at the network edge, and manages the registered number authentication, allowing only registered users to access the service provider’s network.

The Dialexia VoIP softswitch also provides accounting functionality using billing systems to help the service provider properly bill and the VoIP softswitch offers reporting functions, so service providers can have detailed reports on network activity.

In fact, now Dialexia also boasts that it's IP-PBX (Dial-Office) and Softswitch with Billing (Dial-Gate) Solutions are now fully interoperable with the Tenor switches and gateways from Quintum.

Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship

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