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VoIP Softswitch Training

Overview of VoIP Softswitch Training Program

VoIP Softswitch Training iconDialexia offers a range of IT certification, training, and testing programs to meet the needs of IT professionals, partners, employees, and students alike. Our 3-day Softswitch training program includes introductory courses for our primary VoIP softswitch & billing server, Dial-Gate.

The VoIP Softswitch training program cover the basics of SIP telephony and explains all PBX platform features in depth. Training also includes hands-on exercises with Dialexia CTO Mohamed El-Mohri, designed to ensure that course attendees get practical exposure to our solution. Topics covered include:


  • Introduction to SIP and VoIP Telephony.
  • Traffic sniffing and VoIP troubleshooting.
  • Network security and NAT implementation.
  • Introduction to the softswitch interface.
  • Configuring pre- & postpaid accounts.
  • Producing statistics & cost reports.
  • Retrieving call logs & data.
  • Introduction to the billing server.
  • Invoicing & billing plans overview.
  • Hands-on exercises with Q+A periods.

Training courses are required for reseller support of Dial-Gate. The 3-day softswitch training program is offered from Dialexia’s corporate headquarters in Montreal, Quebec, Canada.