Overview of VoIP Softswitch Platform Features
The Dial-Gate VoIP Softswitch platform is a versatile class 4 & class 5 VoIP solution that seamlessly integrates all the components service providers and operators require to manage and deliver a range of cutting-edge VoIP services to their telephony customers. Dial-Gate’s built-in platform features include:
Web Administration
Intuitive and easy to use, Dial-Gate’s web interface is divided into several menus that help set up the system. Dial plans, gateways, customer accounts, call logs, and customer invoices are all accessible from Dial-Gate’s web interface, giving the administrator seamless control of Dial-Gate’s services.
IVR Server
The Dial-Gate interactive voice response server offers an innovative media server with many practical features such as voice mail playback, authentication and authorization of call-through and callback type calls, and multi-language support.
Virtual Circuits
To limit the number of telephone lines a single customer occupies at any one point in time, the administrator can assign a fixed number of virtual circuits to each account in Dial-Gate. That way, the system’s bandwidth consumption is controlled.
Integrated Billing
Dial-Gate comes with its own proprietary billing server that tracks all calls processed by the system. With a CDR generated for each call, Dial-Gate can automatically generate monthly invoices. Moreover the system administrator can set up customer billing plans that group a bunch of services together for one flat monthly rate.
Device Provisioning
Dial-Gate can directly provision many types of IP phones and telephone adapters. Upon rebooting, they get provisioned with their settings, including their assigned telephone numbers.
SOAP API
Any third-party web application can interface with Dial-Gate’s web services through its SOAP API. In other words, web applications, such as those in the CMS, CRM, and e-commerce fields, can interface with Dial-Gate using its SOAP API.
Failover Support
To guarantee fault tolerance and disaster recovery, Dial-Gate has been designed to run in a failover setup as well as with high availability-compliant devices.
Complete 911 Support
Emergency calls for IP tone subscribers can be routed to emergency providers using a sophisticated algorithm that ensures that all emergency calls are properly processed.
Cost & Statistics Support
Cost reports can be easily produced to keep track of profits made, and statistics reports can be generated to summarize average call success.
For more information about the Dial-Gate Softswitch & Billing Server, consult the sidebar menu or visit the Softswitch FAQ section. To discuss the Dial-Gate solution in greater detail, or to book a free product demonstration, contact a Dialexia product specialist today.
