By Hossam Amin

As the features and modules of VoIP softswitches keep increasing, so do the portfolios of service providers. Thanks to the flexibility of VoIP technology, VoIP softswitch owners are continuously able to increase the quality and variety of their services. One recent addition to the list of services offered by a typical VoIP softswitch is the conference bridge. To service providers who own VoIP softswitches, this is good news, as the potential revenues are very encouraging.

There are numerous benefits to conducting conference calls through a conference bridge of a VoIP softswitch. For example, through the VoIP softswitch’s web interface, easy conference-call management is facilitated. Moreover, a moderator can invite participants by email or through an automated dialler, and have the conference bridge’s IVR system announce their names as they join a conference call.

The conference bridge of a VoIP softswitch still has the complete line of options normally available in a traditional conference bridge service. You will still find a VoIP softswitch’s conference bridge offering participants toll-free access numbers as well as the ability to record their conference calls. And it goes without mentioning that the conference bridge of a VoIP softswitch is an operator-free service and therefore can be made available 24 hours a day and 7 days a week.

The conference bridge is just one example of yet another telecommunication service widely used in business that has recently become available in a VoIP softswitch. This new addition to the suite of services of a VoIP softswitch is likely to grab the attention of both new and old service providers. So, if you’re a service provider or considering being one, it’s a good idea to get ahead of the game by obtaining a VoIP softswitch equipped with a conference bridge. Or, if you already have a VoIP softswitch, consider upgrading it to enhance the variety of your services and support the rewarding conference bridge.

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