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Voice over IP or how to facilitate remote work for your employees

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Did you know that 37% of American workers worked remotely in 2015, four times greater than in 1995.  According to BMO Groupe Financier, in Canada, 31% of employees working for companies with less than 50 workers do remote work. New technologies have made remote work possible. Among them, convergent IP telephony solutions enable workers and their companies to remain reachable at any moment, without compromising the quality of their collaboration. As a consequence employees benefit from better quality of life, and contribute to solutions to ecological and road traffic challenges. The Internet protocol at the service of remote work The internet, a cornerstone of both remote work and voice over […]

Cities Using IP-PBX Solutions To Save Millions

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IP-PBX Solutions For Cities: The Winnipeg Example Communication within a bureaucracy is paramount, however it no longer needs to be expensive, thanks to affordable IP-PBX solutions. The executive policy committee (EPC) of Winnipeg, Canada, has decided to switch their city phone provider from traditional telephony provider, MTS, to a business IP-PBX solution. Winnipeg stands to save over $1.5 million in the next five years, due to the more affordable service that business VoIP provides. Though MTS objected the switch, the EPC rejected its request to re-tender their $6 million contract. The new deal involves changing over 4,000 phones from land line to VoIP service. MTS voiced concerns that such a […]

Cloud PBX Reshaping Hospitality Communications

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Will Cloud PBX Solutions Transform Hotel Communications ? As technology giants like Cisco, Oracle & the like are quick to point out, internet-based (cloud) computing is already playing a critical role in the lives of businesses & individuals on a day-to-day basis. And while many individuals may still be weighing the benefits of being ‘online all the time’, tech buyers have made up their minds and entire industries have begun migrating towards cloud-based solution en masse. This is the case for the hospitality sector, where hotels are now connecting their devices (room phones, keycards,  guest computers), software (property management systems, pbx solutions) & valuable databases to the cloud in the […]

2014 VoIP Platform Survey Part 1

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VoIP Platform Survey Findings Earlier this week, our friends over at telecom consulting firm Software Advice announced the results of its BuyerView voice over Internet protocol (VoIP) data study, compiled over the course of 2013-14. The company, which regularly speaks with organizations seeking VoIP platform advice, created the report by isolating a sample of 362 responses from small-business buyers across north America. The purpose of the study was to identify the top VoIP applications, the most common pain points and the most often-occurring reasons for buyers to seek out VoIP business solutions. In part 1 of our survey overview, we look at findings and examine how the perception of VoIP […]

Dialexia at M.A.S.S. to Discuss Cloud PBX Solution

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A Cloud PBX Solution for K12 Schools Contrary to a cloud PBX solution, a traditional on-premises phone system does not allow network managers to tie together multiple building locations, and it takes weeks, not minutes, to scale when it’s time add a new location or office. In addition to the standard requirements of most office communications systems, schools typically require an intercom & paging system to distribute messages and deliver important announcements across the campus, adding a layer of complexity to the equation. These are just a few of the reasons why voice over IP (IP-PBX) phone systems have become an increasingly common sight on school campuses in recent years. […]