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VoIP Market Forecast 2016: A Look Ahead


The VoIP Market Today When VoIP technology first arrived on the market in the late 1990s, its adoption by both developers and corporations was initially slow. In 2001, less than 5% of business calls in North America were being conducted using IP-based lines. By 2008, however, 80% of all new corporate lines being installed were VoIP lines.   In the mid-2010s, VoIP technology began experiencing an explosive new phase of growth, as applications aimed at specific niches like hospitality, health & education began to emerge. The most important contributors to increased VoIP adoption in recent years have been the enterprise & SME segments. Small- and mid-sized businesses, which comprise an […]

Coping with modern budget realities, schools turn to cloud solutions


Cloud on the Horizon Technological innovations are advancing education practices and extending classroom learning by giving students the opportunity to learn both within a framework and on their own time. From mobile devices like Smartphones, tablets and notebooks, to specially-designed software and communication platforms, new tech offerings are transforming the way educational facilities manage their resources. As more and more resources go online and institutions push to reduce IT infrastructure costs, new tech strategies and budgeting approaches are emerging. Below, we look at a few examples of how schools are harnessing newer technologies, not only to enrich the student learning experience, but also to address growing cost concerns within their organizations. […]

SME Outsourcing: Can Cloud Solutions Help?


Leveraging Cloud Solutions and Services Too often overlooked, technology decisions in the early stages of a business’ life cycle can have notable implications down the road. These decisions can determine the degree to which businesses will manage their resources (like customer data, websites and phone systems) in-house for years to come. For many small businesses and companies in the start-up phase, having a team of IT professionals on hand isn’t ideal due to its cost implications. This opens the door to incorporating cloud-based, managed services. In this article, we examine three areas where adopting hosted solutions can be beneficial for small businesses and start-ups, not only in terms of cost […]

Hotels Switching to Hosted PBX Solutions


Hosted PBX Solutions in a Hospitality Setting? The recent emergence of hosted PBX solutions is changing the way businesses understand & manage their company phone systems. For some industries, the cost savings and robust features inherent to cloud-based communications represent are a major technological game-changer. Take the hospitality industry, for example, where operators absolutely require a large number of lines – despite the fact that guest room phones seldom see much use. Inexpensive, scalable, reliable and easy to integrate, the cloud PBX of today is well-suited to the needs of hotels. Below, we take a closer look at the developments driving hosted PBX adoption for this specific industry. The End of […]