By Hossam Amin

Everyone is turning to SIP trunking! That’s true, given that it has become one of today’s leading revolutions in the telecom industry. But why is that so? Simply stated, SIP trunking brings tangible cost savings and improved productivity. For example, SIP trunking has proven to slash communication costs by over 40 percent. Moreover, it has introduced new telecommunication concepts, such as presence, that have driven productivity to unprecedented levels. In all, SIP trunking’s rapid return on investment and improved productivity make the decision to adopt it an easy one for many businesses.

One of today’s leading VoIP providers that have quickly realized the benefits of SIP trunking is SpaceNet LLC (www.spacedial.com). Based in Los Angeles, California, USA, SpaceNet has been providing SIP trunking services for four years and its customer base covers three continents. With customers ranging from residential users to corporate businesses, SpaceNet is quickly experiencing the financial benefits of SIP trunking. Thanks to Dial-Gate, Dialexia’s VoIP softswitch, SpaceNet has been able to offer reliable SIP trunking services to its customers.

SpaceNet’s customers are mainly divided into two categories: home users and business users. A home user is usually given a plan with one SIP trunk for both incoming and outgoing calls. Through an assigned DID, the home user can communicate directly with the PSTN. In addition, he or she has access to a dash board on an online web portal to manage his or her assigned SIP trunk, view CDR records, change his or her presence status, and specify any call forwarding preferences.

Business users on the other hand use SpaceNet’s SIP trunks to connect their PBX systems with the PSTN. Those of them that have IP PBX systems register directly with SpaceNet’s main server. Those with legacy PBX systems connect with SpaceNet through FXS gateways. Either way, business users are able to reduce or terminate their use of PRIs and as a result, save on costly Telco expenses.

With over one million processed minutes per month and a customer base doubling every six months, SpaceNet has demonstrated that SIP trunking is truly on a rapid rise. In addition, SpaceNet has demonstrated that this growth was made possible by the high level of scalability, notable reliability, and overall capability of Dialexia’s Dial-Gate. In all, the global market for SIP trunking is still in its infancy and the potential for new players is very promising.

VoIP Softswitch

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